Our Team

Leading with Excellence

Proven Leadership and Customer-Focused Commitment

With over 100 years in the Distribution business, Smith Robertson not only has the experience, but also the team to deliver professional and efficient customer service to all our Stakeholders whom we serve.

Our leadership along with our teams are the driving force behind our success, embodying a commitment to a strategic vision and a passion for advancing our industry.

Customer Service

Our Customer Service department services all Customers: from Pharmacies, Membership Clubs and Supermarkets, to Hospitals, Doctors and Government Institutions, with orders received either in-house, or in the Trade.

Sales & Marketing

Our sales reps are furnished with wireless technology that allow them to take orders and upload directly from the Customers’ location. They access up-to-date information on stock availability and credit status.

Warehouse

We efficiently manage over 500 orders on a daily basis. This is done through the effective use of a Warehouse Management System that helps us manage the complexity of our close to 4,000 SKU count. Distribution is done twice daily, including a unique Saturday delivery.

Administration

Our Procurement, Regulatory, Finance, HR and IT teams all work with superior Customer Service in mind, to ensure that we can offer the best support to both our Suppliers and Customers.

Leading with Excellence

Executives

Peter Welch
CEO / Director
Roger A. Farah
Chairman / Non-Executive Director
Indera Maharaj
Non-Executive Director
Nicole R. Ramjohn
COO / Company Secretary
Michele Stagg
Director Pharma Business Head
Frank N. Mouttet
Non-Executive Director
Barry Davis
Non-Executive Director
James Walker
Non-Executive Director